Automile Motors Saco: A Cautionary Tale of Poor Customer Service

When my husband and I decided to purchase a truck from Automile Motors Saco, we were excited to finally own our dream vehicle. However, our enthusiasm was short-lived as we encountered a series of unfortunate events that left a sour taste in our mouths.

From the beginning, it seemed like the owner, Jay, was not interested in closing the deal. Despite my husband's repeated assurances that he wanted to buy the truck and even providing proof of financing, Jay continued to drag his feet. We were told that the truck was 'ready and waiting for us,' only to arrive at the dealership and be met with a completely different story.

To make matters worse, Jay seemed more concerned with flaunting his own wealth than catering to our needs. He boasted about his new $70,000 vehicle and the slew of other cars he had on hand, making it clear that he didn't need our business. His cocky attitude was palpable, and we couldn't help but feel like we were just pawns in a game he was determined to win.

The final straw came when my husband asked if there was any wiggle room on the price due to the truck's age and potential future repairs. Jay responded with passive-aggressive remarks, making us feel like we were being unreasonable for even asking. It was clear that he had no intention of working with us to find a mutually beneficial solution.

In the end, we decided not to pursue the purchase, and we're actually glad things didn't work out as planned. The experience left a bad taste in our mouths, and we would caution others to think twice before doing business with Automile Motors Saco. While they may have a 'keeping it real' type of personality, it's clear that their ego gets the best of them when it comes to customer service.

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